BBA-IV- HRM-MCQ-OLD COURSE

KEEP WACHING FOR UPDATE--COMING SOON

BBA Sem- IV(OLD COURSE)

Subject:- Human Resource Management

1

Which of the following is the correct abbreviation of HRM?

A.

Human Resource Management

B.

Human Resourcefulness Management

C.

Human Relation Management

D.

Humanistic Relation Management

Answer :-A

2

Finding ways to reduce __________ is a crucial responsibility of management.

A.

Stress

B.

Dissatisfaction

C.

Uncertainty

D.

None of the above

Answer :- C

3

What is human factor?

A.

Interrelated Physiological, Psychological and Socio-ethical aspects of human being.

B.

The entire concept of human behaviour

C.

Micro and macro issues of socio­economic factor.

D.

None of the above.

Answer :-A

4

Human resource management emphasis

A.

Development of people

B.

Punishment of people

C.

Adoption of people

D.

None of these

Answer :- A

5

Human resource management is amalgam of

A.

Job analysis, recruitment and selection

B.

Social behaviour and business ethics

C.

Organisational behaviour, , personal management and industrial relation

D.

Employer and employees

Answer :-C

6

Operative functions of HRM includes

A.

Procurement, development, compensation & motivation

B.

Maintenance

C.

Integration and emerging trends

D.

All of these

Answer :- D

7

Basic managerial functions of HRM are

A.

Planning, organising, staffing

B.

Planning, organising and co-ordinating

C.

Planning, organising, directing and controlling

D.

None of these

Answer :-C

8

Which of the following statement is/are correct?

A.

HRM is a strategic management functions

B.

Under HRM employee is treated as resource

C.

HRM is the management of skills, talent and abilities

D.

HRM lacks the organisation to achieve its goals

Answer :- B

9

Following are the characteristics of HRM except

A.

 Pervasive function

B.

Interdisciplinary function

C.

Job oriented

D.

Non of above

Answer :-C

10

The process of familiarizing the new employees to the organisation rules
and regulations is known as

A.

Placement

B.

Induction

C.

Recruitment

D.

Selection

Answer :- B

11

Human resource management means

A.

A method which an organisation collects, maintains and reports
information on people and jobs

B.

The process of integrating the employees’ needs and aspirations with
organizational needs

C.

The process of bringing people and organisation together so that the goals
of each are achieved

D.

The efforts to make life worth living for workers

Answer :-

12

The basic managerial skill(s) is (are)

A.

To supervise

B.

To motivate

C.

To stimulate

D.

All of these

Answer :- D

13

______________ is a performance measure of both efficiency and effectiveness.

A.

Organisational behaviour

B.

Organisational citizenship

C.

Employee productivity

D.

None of these

Answer :-C

14

 __________ is the process of forecasting an organisations future
demand for, and supply of, the right type of people in the right
number

A.

Human Resource Planning

B.

Recruitments

C.

Human Resource Management

D.

Human Capital Management

Answer :- A

15

What is the major issue faced while doing personal planning?

A.

Type of information which should be used in making forecasts

B.

Types of people to be hired

C.

Multiple positions to be filled

D.

All of the above

Answer :-A

16

_______ is the process of estimating the quantity and quality of
people required to meet future needs of the organisation.

A.

Demand forecasting

B.

Supply forecasting

C.

Environmental forecasting

D.

None of the above

Answer :- A

17

What are the pre- requisites for successful human resource planning?

A.

Backing of top management

B.

Personal records must be complete

C.

Techniques of planning should be the best

D.

All of the above

Answer :-D

18

Which of these activities are not included in the scope of human
resource management?

A.

Job analysis and design

B.

 Motivation and communication

C.

Safety and health

D.

Organisational structure and design

Answer :- D

19

Which of these are the principle sources for determining the
content and meaning of policies?

A.

Knowledge and experience gained from handling problems on a
day to day basis

B.

Past practices in the organisation

C.

Attitudes and philosophy of the founders, top management,
middle and lower management

D.

All of the above

Answer :-D

20

Resistance from employees is __________ to HRP

A.

Objective 

B.

advantage  

C.

scope  

D.

Disadvantage

Answer :- D

21

Which one of the following is not a part of Process of Human resource planning

A.

Analyzing existing HR

B.

 Implementation of HR plan

C.

recruitment 

D.

Analysing organisational objective

Answer :-C

22

___________________ is process by which an organization should move from it current manpower position to its desired manpower position

A.

HRP      

B.

HRM

C.

SHRM  

D.

All of the above

Answer :- A

23

____________ involves a collection of job related information

A.

Job Description

B.

Job analysis

C.

Job designing   

D.

None of the above

Answer :-B

24

_______________ is a statement of human qualifications necessary to do the job

A.

Job Description 

B.

Job analysis 

C.

Job specification

D.

None of the above

Answer :- C

25

Working condition and Hazards involved in a job is included in

A.

Job Analysis 

B.

Job Description

C.

Job Design

D.

none of the above

Answer :-B

26

The first step of HRP is

A.

Forecasting future HR needs

B.

 Analysing existing HR   

C.

Implementation of HR plan

D.

Evaluate & redesign of HR plan

Answer :- A

27

Job Description doesn’t contain detail about

A.

Educational qualification

B.

Job summary

C.

 Location  

D.

Working Condition

Answer :-A

28

The activities in HRP doesn’t includes

A.

Forecasting future HR needs

B.

Analysing existing HR

C.

Recruitment       

D.

Evaluate & redesign of HR plan

Answer :- C

29

Process of forecasting, developing & controlling human resource in an enterprise is

A.

HRP       

B.

HRD   

C.

 HRM         

D.

SHRM

Answer :-A

30

A written summary of content & context of job is called _______________________

A.

Job Analysis

B.

Job Description

C.

Job Specification

D.

Job Design

Answer :- B

31

_____________ is a process of searching for prospective employees and stimulating them to apply for jobs

A.

Selection

B.

Induction

C.

Recruitment

D.

Orientation

Answer :-C

32

Which is not an advantage of internal Source of recruitment

A.

Time saving

B.

New blood

C.

 Less expensive     

D.

increased car

Answer :- B

33

Which is not an advantage of external Source of recruitment

A.

New blood 

B.

More competition

C.

Less expensive

D.

Less partial

Answer :-C

34

_______________ can be defined as process of choosing the right person for the right job.

A.

Selection

B.

Recruitment  

C.

Induction   

D.

Orientation

Answer :- A

35

_____________ is the application form to be filled by the candidate when he goes for recruitment process in the organisation.

A.

Job application

B.

Formal application

C.

Application blank

D.

None of the above

Answer :-C

36

_______________ is not an external source of recruitment

A.

Campus selection

B.

Internal advertisement  

C.

Consultancy

D.

Walk-in

Answer :- B

37

Promotion is a _______________________ source Recruitment

A.

Suitable   

B.

Higher

C.

Internal

D.

External

Answer :-C

38

Campus selection is a __________________________ source of recruitment

A.

Fresh 

B.

Modern

C.

Internal

D.

External

Answer :- D

39

The term procurement stands for

A.

Recruitment & selection

B.

Promotion

C.

Purchase

D.

Non of above

Answer :-A

40

Identifying the __________________ candidates and ______________ them to apply for the job is called Recruitment

A.

Available, insisting

B.

Available, making

C.

Potential, Attracting

D.

Potential, insisting

Answer :- C

41

______________ means assigning a specific rank and responsibility to an individual

A.

Selection 

B.

Induction

C.

Recruitment 

D.

Placement

Answer :-D

42

Which of these is the purpose of recruitment?

A.

Make sure that there is match between cost and benefit

B.

Help increase the success rate of the selection process by reducing the number of visibly underqualified or over qualified job applicants.

C.

Help the firm create more culturally diverse work - force

D.

None of the above

Answer :- B

43

The poor quality of selection will mean extra cost on _______ and supervision.

A.

Training

B.

Recruitment

C.

Work quality

D.

None of the above

Answer :-A

44

Which of these is the most important external factor governing recruitments?

A.

Sons of soil

B.

Unemployment rate

C.

Labour market

D.

Supply and demand

Answer :- D

45

________ refers to the process of identifying and attracting job seekers so as to build a pool of qualified job applicants.

A.

Selection

B.

Training

C.

Recruitments

D.

Induction

Answer :-C

46

The process of Selection starts with

A.

Advertisement Notification

B.

Date of filling online form

C.

Preliminary Screening

D.

interview

Answer :- C

47

During an interview, an interviewer asks random questions to a candidate. State the type of interview

A.

Directed Interview

B.

Stress Interview

C.

Unstructured Interview

D.

Structured Interivew

Answer :-C

48

_______________ is the formal and systematic modification of behaviour through learning

A.

Training

B.

 Education

C.

Instruction

D.

None of the above

Answer :- A

49

Training occurs as a result of __________________

A.

 Instruction     

B.

education 

C.

development

D.

all of the above

Answer :-D

50

Training refers to the process of imparting _______________ skills

A.

Specific   

B.

General

C.

Important  

D.

Over all

Answer :- A

51

_______ is any learning activity, which is directed towards future needs rather than present needs

A.

Training    

B.

 Education

C.

Instruction 

D.

Development

Answer :-D

52

Development concerned more with __________________

A.

Immediate performance

B.

succession planning

C.

 career growth

D.

All of the above

Answer :- C

53

Which of the following is not a method of on the job training

A.

Supervision  

B.

Job instruction

C.

Role play    

D.

 Job rotation

Answer :-C

54

Which of the following is method of on the job training

A.

Group discussion  

B.

Job instruction    

C.

Role play

D.

Case Study

Answer :- B

55

OJT stands for-

A.

On the job training

B.

On the job technique

C.

On the job technology

D.

Off the job training

Answer :-A

56

On the job training includes

A.

Coaching

B.

Conference

C.

Understudy

D.

All of these

Answer :- D

57

Methods of training and development are-

A.

Off the job

B.

On the job

C.

Both (a) and (b)

D.

None of these

Answer :-C

58

Methods of job evaluation are-

A.

Qualitative method

B.

Quantitative method

C.

Both (a) and (b)

D.

None of these

Answer :- C

59

Quantitative job evaluation method are

A.

Ranking method

B.

Point rating method

C.

Factor comparison method

D.

Both (b) and ©

Answer :-D

60

Qualitative job evaluation method are-

A.

Ranking

B.

Grading

C.

Point Rating

D.

Both (a) and (b)

Answer :- D

61

Jobs analysis results in-

A.

Job description

B.

Job specification

C.

Job evaluation

D.

All of (a), (b) and ©

Answer :-D

62

Job description is a statement containing items like-

A.

Job title, location and duties

B.

Machines, tools and equipment

C.

Materials, working conditions and hazards.

D.

All of these

Answer :- D

63

…………..is a factual statement of tasks & duties involved in a job.

A.

Job description

B.

Job specification

C.

Job Analysis

D.

Job evaluation

Answer :-A

64

Job Specification is a statement of-

A.

Min qualification required for o job

B.

Technical job requirement

C.

Machines to be used

D.

None of these

Answer :- A

65

______arranges the job in numerical order from highest rank to lowest rank on the basis of duties and responsibilities

A.

Ranking method

B.

Grading method

C.

Point rating method

D.

Factor comparison method

Answer :-A

66

a predetermined groups or classes are established and jobs are assigned to each classification:

A.

Ranking method

B.

Grading method

C.

Point rating method

D.

Factor comparison method

Answer :- B

67

_________the more compensable factor a job possess the more points are assigned to it:

A.

Ranking method

B.

Grading method

C.

Point rating method

D.

Factor comparison

Answer :-C

68

is the systematic, periodic and impartial rating of an employee excellence in matters pertaining to his present job and his potential for a better job.

A.

Performance appraisal

B.

Compensation and motivation

C.

Training and Development

D.

Performance indicator

Answer :- A

69

is a performance appraisal technique that involves agreement between employee and manager on goals to be achieved in a given period.

A.

BARS

B.

BOS

C.

Rating scales

D.

MBO

Answer :-D

70

The following is (are) the benefit(s) of training.

A.

Increased productivity

B.

Reduced accidents

C.

Reduced supervision

D.

All of the above

Answer :- D

71

______________” is a process of evaluating an employee’s performance of a job in terms of its requirements.

A.

Performance Management

B.

Performance analysis

C.

Performance appraisal

D.

Performance evaluation

Answer :-C

72

______________ is the step where the management finds out how effective it has been at hiring and placing employees.

A.

Performance Management 

B.

 Performance analysis

C.

Performance appraisal       

D.

Performance evaluation

Answer :- C

73

The actual performance is compared with the standard performance to

A.

Identify the gap        

B.

give them training          

C.

improve performance

D.

all of the above

Answer :-A

74

________________ is to identify the strengths and weaknesses of employees to place right men on right job.

A.

Recruitment   

B.

Performance Appraisal

C.

Selection

D.

feedback

Answer :- B

75

The performance Appraisal method BARS stands for

A.

Behavioral Attitude rating system

B.

Behavioral Attitude ranking System

C.

Behavioral Aptitude Ranking System   

D.

Behavioral Anchored Ranking Scale

Answer :-D

76

The actual performance of an individual is measured in terms of its ________________

A.

 Input and output 

B.

efficiency and effectiveness

C.

Returns to the organisation      

D.

Business earned by him

Answer :- B

77

This step of performance appraisal process finds out the deviation occurred in actual performance

A.

Fixing standards      

B.

Measuring actual performance

C.

Communication of standards  

D.

Discuss Appraisal With The Employee

Answer :-D

78

Modern method of performance appraisal does not include

A.

BARS          

B.

Assessment center

C.

MBO     

D.

360

Answer :- A

79

The concept of MBO was developed by

A.

Elton Mayo

B.

F.W. Taylor 

C.

Peter Drucker  

D.

Philip Kotler

Answer :-C

80

 What is linked with performance appraisal?

A.

Job Design

B.

Development

C.

Job analysis

D.

None of the above

Answer :- C

81

Which of the following is an alternate term used for performance appraisal?

A.

Quality and quantity of output

B.

Job knowledg e

C.

Employee assessment

D.

None of the above

Answer :-C

82

Which of these is the main purpose of employee assessment?

A.

Making correct decisions

B.

Establish job expectations

C.

To effect promotions based on competence and performance

D.

None of the above

Answer :- C

83

How performance appraisal can contribute to a firm's competitive advantage?

A.

Ensures legal compliances

B.

 Minimising job dissatisfaction and turnover

C.

 Improves performance

D.

 All of the above

Answer :-D

84

Choose which of the following is a benefit to the individual while receiving training?

A.

Creates an appropriate climate for growth, communication

B.

 Aids in increasing productivity and/ or quality of work

C.

Satisfies a personal needs of the trainer

D.

None of the above

Answer :- C

85

Which of the following is not an advantage of the performance appraisal system?

A.

Managers can assign the right job to the right employee based on his/her skills

B.

Employees can assess their performance

C.

Employees can compare their performance with fellow colleagues

D.

Employees feel demotivated after assessing their performance

Answer :-D

86

Which of the following is not a performance appraisal factor?

A.

Attendance

B.

Attitude

C.

Quality of work

D.

Number of social media handles

Answer :- D

87

Which of the following is not a physical or objective performance appraisal factor?

A.

Attendance

B.

Amount of work

C.

Efficiency

D.

Friendliness

Answer :-D

88

Measuring actual performance and comparing actual performance with standards is one of the techniques of performance appraisal in an organization.

A.

TRUE

B.

FALSE

C.

Party true

D.

Non of above

Answer :- A

89

What is the first step in the appraisal process?

A.

defining the job

B.

 giving feedback

C.

 administering the appraisal tool

D.

making plans to provide training

Answer :-A

90

Which performance appraisal tool requires supervisors to categorize employees from best to worst on various traits?

A.

digital dashboard

B.

 critical incident method

C.

 graphic rating scale

D.

alternation ranking method

Answer :- D

91

Grievances affect the employees ______________.

A.

Training.

B.

Promotion

C.

Morale

D.

Wages

Answer :-C

92

The promotion criteria is always based on __________

A.

Merit

B.

Merit and seniority

C.

Seniority

D.

Recommendations

Answer :- D

93

The process of providing the trainees the information about their performance

A.

Feedback

B.

Observation

C.

Suggestion

D.

Research

Answer :-A

94

Too great a reliance on internal recruitment can result in ______________.

A.

Reduced job performance

B.

Higher labour turnover

C.

Internal conflict

D.

Poor group dynamics

Answer :- A

95

Job enlargement expands ______________

A.

Upward

B.

Downward

C.

Horizontally

D.

Vertically

Answer :-C

96

Job analysis is a formal and detailed study of ______________.

A.

Salary

B.

Raw materials

C.

Machines

D.

Jobs

Answer :- D

97

_____________ interview is conducted by a group of interviewers.

A.

Non directional

B.

Structured

C.

Panel

D.

Stress

Answer :-C

98

Many colleges and universities have arranged for students to work part-time in a special training program as part of their education. This training is called ______________

A.

College trainee experience

B.

Educational credits program

C.

Coordinated education

D.

An internship

Answer :- D

99

Which of the following helps the employee to improve their efficiency?

A.

Development

B.

Training.

C.

Promotion.

D.

Transfer.

Answer :-B

100

The objective of salary administration is to offer ____________

A.

More wages

B.

Lesser wages

C.

Poor wages

D.

Fair wages

Answer :- D

101

Breaking down of job into smaller parts covering few operations ________

A.

Job Enlargement

B.

Job Cycle

C.

Job Empowerment

D.

Job Simplification

Answer :-D

102

Adding more responsibilities, autonomy and control of a job ______________

A.

Job enrichment

B.

Jod design

C.

Job requirement

D.

Job analysis

Answer :- A

103

Movement of an employee from a low level to the higher level is ______________

A.

Transfer

B.

Promotion

C.

Rotation

D.

Shifting

Answer :-B

104

A kind of future oriented training ______________

A.

Employee training

B.

Employee development

C.

Employability

D.

Employee potential

Answer :- B

105

Picking up suitable candidates by rejecting the unsuitable _______

A.

Recruitment

B.

Training

C.

Selection

D.

Development

Answer :-C

106

Violation of established rules ____________

A.

Misconduct

B.

Dismissal

C.

Memo

D.

Bad behaviour

Answer :- A

107

A test interprets problems or situations for employees is _______

A.

Projective tests

B.

Interest tests

C.

Preference tests

D.

Simulation tests

Answer :-A

108

Oral examination of candidates for employment is ___________

A.

Placement

B.

Screening

C.

Interview

D.

Selection

Answer :- C

109

HR plans should be ______________ with the corporate plans of the enterprise.

A.

Balanced

B.

Not related

C.

Mixed

D.

Not balanced

Answer :-A

110

_______ method of job evaluation is otherwise called classification method

A.

Silent

B.

College

C.

Grading

D.

Home

Answer :- C

111

Performance appraisal refers to ______________ of an employee

A.

training.

B.

placement.

C.

induction.

D.

assessment.

Answer :-D

112

Human Resource Planning is ______________ Looking function

A.

Forward

B.

Backward

C.

Simple

D.

Cross

Answer :- A

113

A lateral movement within the same grade from one job to another

A.

Promotion

B.

Transfer

C.

Recruitment

D.

Retrenchment

Answer :-B

114

Traditional and direct method of instruction ___________

A.

Programme

B.

Demonstration

C.

Lecture

D.

Role playing

Answer :- C

115

Temporary closure of a unit ___________

A.

Strike

B.

Lockout

C.

Layoff

D.

Closure

Answer :-B

116

The physical environment of a job is ____________

A.

Working condition

B.

Economic condition

C.

Social condition

D.

Political condition

Answer :- A

117

Division of work to take the advantage of _____________

A.

Discipline.

B.

Specialization.

C.

Aptitude.

D.

Productivity.

Answer :-B

118

A ______________ takes place when an employee moves to a position higher than the one formerly occupied.

A.

transfer

B.

demotion.

C.

punishment

D.

promotion

Answer :- D

119

Movement of an employee from one job to another

A.

Job Enlargement

B.

Retrenchment

C.

Job Rotation

D.

Job Design

Answer :-C

120

Employees hired for limited time to a specific job _________

A.

Permanent employees

B.

Temporary employees

C.

Contract employees

D.

Employee hiring

Answer :- B

121

Job analysis is the outcome of Job description and ______________.

A.

Job design

B.

Job specification

C.

Job content

D.

Job evaluation

Answer :-B

122

Prohibiting an employee from attending work _____

A.

Suspension

B.

Dismissal

C.

Exit

D.

Retrenchment

Answer :- A

123

A test which measures employees honesty _________

A.

Simulator tests

B.

Integrity tests

C.

Polygraph tests

D.

Graph tests

Answer :-B

124

The skills available within the company ____________

A.

Human Resource Inventory

B.

Human planning Inventory

C.

Manpower Inventory

D.

Employee inventory

Answer :- A

125

__________ Test is a mental ability test

A.

Intelligence

B.

Aptitude

C.

Personality

D.

Interest

Answer :-A

126

____________ is the ideal or target to achieve through higher productivity

A.

Fair wages

B.

Minimum wages

C.

Living wages

D.

Normal wages

Answer :- D

127

_____________ interview in which candidate is allowed to speak his mind freely.

A.

Non directed

B.

Structured

C.

Formal

D.

Depth

Answer :-A

128

Type of selection test consist of

A.

Personality test

B.

Aptitude test

C.

Interest test

D.

All of these

Answer :- D

129

______________ are usually provided to reduce the no:of accidents

A.

Safety training

B.

Precaution training

C.

Training for improvement

D.

None of above

Answer :-A

130

___________ is used to weekly and monthly rates paid to clerical, administrative, and professional employees

A.

Wage

B.

Wage fund

C.

Salary

D.

All of these

Answer :- C

131

_____________ is designing and implementing total compensation package with a systematic approach to providing value to employees in exchange for work performance.

A.

Compensation Management

B.

Performance Management

C.

Human Resource Management       

D.

Personnel Management

Answer :-A

132

___________ is a systematic approach to providing monetary value to employees

A.

Salary  

B.

Allowances

C.

Compensation

D.

Rewards

Answer :- C

133

______________ refers to non-monetary benefits offered and provided to employees in lieu of the services provided by them to the organization

A.

Direct Compensation 

B.

 Indirect Compensation

C.

Performance compensation 

D.

None of the above

Answer :-B

134

Which of the below is not a part of direct compensation

A.

HRA  

B.

Medical reimbursement

C.

Medical Assistance

D.

Bonus

Answer :- C

135

Which of the below is not a part of indirect compensation

A.

Insurance  

B.

paid leave

C.

Medical Assistance

D.

Conveyance

Answer :-D

136

PF/Gratuity is a part of _____________________ compensation

A.

 Indirect  

B.

Direct       

C.

Paid 

D.

Lateral

Answer :- B

137

Employee referral is_____________

A.

 an internal method of recruitment

B.

an indirect method of recruitment

C.

third party method of recruitment

D.

an internet recruiting

Answer :-A

138

Health insurance, retirement pension, payment for overtime, etc., are __________.

A.

base pay

B.

 variable pay

C.

benefits

D.

all of these

Answer :- C

139

Wage and salary survey ensures about_______________ .

A.

Internal equity

B.

External equity

C.

INDIVIDUAL equity

D.

Both (a) and (b)

Answer :-B

140

Which among the following allowances is paid to employees in order to enable them to face the increasing price of essential commodities?

A.

Bonus

B.

Rent allowance

C.

Increment in salary

D.

Dearness allowance

Answer :- D

141

Which among all the three wages, minimum wage, fair wage and living wage is the highest kind of wage?

A.

Fair wage

B.

Minimum wage

C.

Living wage

D.

All of these

Answer :-C

142

Deciding how much an employee should be paid observing internal as well as external equity is called _________.

A.

comparable worth

B.

wage curve

C.

salary survey

D.

compensation administration

Answer :- D

143

Rewards that one gets from the employer, usually money, a promotion or benefits is called _____________________.

A.

intrinsic rewards

B.

extrinsic rewards

C.

self-motivated reward

D.

organisation reward

Answer :-B

144

Fringe Benefits are______________ .

A.

supplementary compensation

B.

base compensation

C.

merit Plan

D.

bonus

Answer :- A

145

Remuneration to blue collar workers is called______________ .

A.

wage

B.

salary

C.

payment

D.

compensation

Answer :-A

146

 Job enlargement, Job enrichment, Job rotation and Job simplifications are the various techniques used in an exercise.

A.

job analysis

B.

job rotation

C.

job enlargement

D.

Moods

Answer :- A

147

Compensation based on some established formula designed around a company’s profitability is known as____________ .

A.

profit sharing plan

B.

gain sharing

C.

bonuses

D.

piece-rate pay plan

Answer :-A

148

ritical incident technique provides __________________ basis for conducting employee’s performance.

A.

subjective

B.

objective

C.

non-quantitative

D.

none of these

Answer :- B

149

Job rotation and multiple management method of training is helpful in enhancing ____________.

A.

interpersonal skills

B.

decision-making skills

C.

job knowledge

D.

organisational knowledge

Answer :-D

150

When dissatisfaction at the work place, mostly related to work is brought to the notice of the management, it is known as____________ .

A.

Complaint

B.

Grievance

C.

Both (a) and (b)

D.

Negative discipline

Answer :- B

151

Wages are paid to ___________.

A.

blue collar worker

B.

white collar worker

C.

both (a) and (b)

D.

none of these

Answer :-A

152

Salary paid to _________.

A.

blue collar worker

B.

white collar worker

C.

both (a) and (b)

D.

none of these

Answer :-B

153

Compensation is –

A.

The remuneration received by an employee in return for his/her contribution to the organisation

B.

It is an organised practice that involves balancing of work- employee relation by providing monetary & non-monetary bene­fits to the organisation

C.

Both (a) and (b)

D.

Non of above

Answer :-C


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